After You: Support

Need help? Email gkhushhal.dev@gmail.com. We can't see your journal, so we can't recover pages for you. Keeping a copy is the best protection.

My pages aren't syncing

Check that each device uses the same Apple account with iCloud turned on, and that your iCloud has free space. Keep the app open for a few minutes. Settings and Pages show a message if pages aren't backed up.

How does the lock work?

In Settings, choose Passcode or Face ID. The journal then opens with your device's own passcode (your login password on a Mac) or with Face ID or Touch ID. There's no separate password to forget.

Speak saved my recording but no words appeared

Speech is turned into text on your device, and not every language is available. Your recording is still saved, and you can write the words yourself.

How do I tear out a page, or every page?

In Pages, hold a day (right-click on Mac) and choose Tear Out This Page. To clear your whole journal, go to Settings and choose Tear out every page. Both remove it from iCloud and all your devices, and it can't be put back.

A recording or photo says it can't open yet

They're encrypted with a key kept in your iCloud Keychain. Check that iCloud Keychain is on, using the same Apple account on each device, then try again in a few minutes.

How do I keep a copy of my journal?

Go to Settings, then Keep a copy, and save the file somewhere off your device. To bring it back, use Put pages back. That only adds pages, and never replaces or removes any.

What happens if I delete the app?

Its copy on that device is removed. Pages already in iCloud should come back when you reinstall. Anything not in iCloud or a copy is lost, so keep a copy first if the app has warned you that pages aren't backed up.

How do I move from Apple Journal?

In Settings on your iPhone or iPad, go to Apps, then Journal, and tap Export All Journal Entries. Then in After You, go to Settings, then Bring in Apple Journal, and choose that file.